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Keeping Up with Your Money

Our cash management workflow is governed by segregated policies and procedures including standard reconciliation processes.  Our leadership team includes a CPA, and many of our specialists have degrees in accounting, so you can rest assured that the people looking after your money know what they’re doing. We effectively manage 100% of denied claims to ensure revenue optimization and have proven processes in place that track the aging of accounts and trigger appropriate responses when necessary. We give you the flexibility to choose how your payments are processed (in-house or lock box), and all payments are processed daily. All electronic payments from government and commercial payors can be applied directly to your bank account. We can even set up a patient portal that allows your patients to pay online. It’s your money, we help you get it faster and more efficiently.

  • CPA-led Accounts Receivable team
  • 100% of denials are effectively  managed based on payor and denial type mix
  • Claims with no response from the payor are re-billed within 45 days for most payors
  • A statement, a pre-collect letter, and a final notice are generated for each claim and sent to the patient to provide them with adequate notice of the status of their account
    • 15 days after a final notice is issued the account is written off to an outside collection agency of your choice
  • Aging and progress of accounts provided in monthly reports
  • All payments processed daily with your choice of
    • HealthPro in-house processing
    • Lock box
    • All payments posted within one business day of receipt
  • Payments from government and commercial payors use Electronic Funds Transfer (EFT) to post them directly to your bank account
  • Patient portal for accepting online payments 24/7